RETURNS & REFUNDS
If an incorrect product is ordered or you are not 100% satisfied with your purchase it may be returned for a refund within 7 days, or replaced with the same item.
Level NZ partners with Fastway Couriers for shipping nationwide, shipping times are typically between 2-3 days. If in the rare instance a product is not in stock, it will most likely be not far away! We will be in touch to advise alternative shipping times or discuss sending one of our loan units. In this instance, a refund can also be provided if what we can offer is unacceptable.
Return postage will be arranged & paid for by Level NZ if any incorrect or defective items are despatched.
Any product you return must be in the same condition you received it and in the original packaging, any damage sustained while the product is with the customer will be charged to the customer.
WARRANTY
All products come with a 1-year warranty. Products with technical issues during this time will be either repaired or replaced at the discretion of Level NZ. Warranty does not cover rough handling or miss-use
PAYMENT SYSTEM
Your credit card information is securely processed using eWAY. eWAY is a tier 1 PCI-DSS compliant company. https://eway.io/nz/
Alternatively don’t hesitate to be in touch with us direct to arrange an invoice to be sent so payment can be made online, once funds have cleared we will despatch your order as soon as we can.
PRIVACY POLICY LEVEL NZ
At MATTHEW T/A LEVEL NZ, accessible from https://levelnz.co.nz/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by MATTHEW T/A LEVEL NZ and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].
Log Files
MATTHEW T/A LEVEL NZ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, MATTHEW T/A LEVEL NZ uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of MATTHEW T/A LEVEL NZ. Our Privacy Policy was created with the help of the GDPR Privacy Policy Generator and the Terms and Conditions Template.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on MATTHEW T/A LEVEL NZ, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that MATTHEW T/A LEVEL NZ has no access to or control over these cookies that are used by third-party advertisers.
Third Pary Privacy Policies
MATTHEW T/A LEVEL NZ’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in MATTHEW T/A LEVEL NZ. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
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